Returns & Exchanges
At Speediance, we stand behind our smart gym technology and offer a 30-day return policy to ensure you are completely satisfied with your home fitness experience. If your equipment doesn't fit your training needs, we are here to help you navigate the return or exchange process seamlessly.
Return Process
- 1.Request Authorization
Contact our support team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and detailed shipping instructions.
- 2.Prepare the Equipment
Carefully disassemble your Speediance unit and pack it securely in its original packaging, including all cables, weights, and accessories.
- 3.Ship It Back
Affix the provided prepaid shipping label to the crate and schedule a pickup with our designated freight carrier for safe transport.
- 4.Inspection and Refund
Once our technicians verify the unit's condition at our warehouse, we will process your full refund to your original payment method within 7-10 business days.